Protecting your private information is our priority. This Statement of Privacy applies to the www.questacademy.org website (“Website”) and Creative Children’s Academy and governs data collection and usage, including information collected on our website. For the purposes of this Privacy Policy, unless otherwise noted, all references to Creative Children’s Academy include www.questacademy.org and Quest. The Quest Website is a school site. By using the Quest Website and by submitting your information to use or any of our staff, you consent to the terms and conditions of this policy and to our processing personal information for the purposes stated below.
Definitions
“Non-personal information” (NPI) is information that is in no way personally identifiable and that is obtained automatically when you access our Website with a web browser.
“Personally Identifiable Information” (PII) is information that identifies you personally, such as your name, address, phone number, credit card information, email address, medical history and other related information that you provide to us.
Collection of your Personal Information
Quest may collect personally identifiable information (PII) from our Website visitors, such as your name. Quest may also collect demographic information, for the purposes of following up and scheduling tours of our institution, and for other purposes set forth herein. We may gather additional personal or non-personal information in the future. From time to time, we may collect personal information from you in ways not described herein. This information is voluntarily provided by users of our Website.
Quest encourages you to review the privacy statements of websites you choose to link to from Quest so that you can understand how those websites collect, use and share your information. Quest is not responsible for the privacy statements or other content on websites outside of the Quest Website.
Use of your Personal Information
Quest collects and uses your personal information to schedule tours, events, and other institution-related activities.
Quest may also use your personally identifiable information to inform you of other products or services available from Quest and its affiliates. Quest may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Quest does not sell, rent or lease its customer lists to third parties under any circumstances.
Quest may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Quest, and they are required to maintain the confidentiality of your information.
Quest will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Quest or the site; (b) protect and defend the rights or property of Quest; and, (c) act under exigent circumstances to protect the personal safety of users of Quest, or the public.
Cookies
This Cookie Policy explains how Quest Academy uses cookies and similar technologies to recognize you when you visit our website at http://www.questacademy.org (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them. In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. In addition, this Cookie Policy describes the types of Cookie Information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect:
- On our Website
- In email, text and other electronic messages between you and our Website
- Through mobile and desktop applications you download from our Website, which provide dedicated non-browser-based interaction between you and this Website
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy
It does not apply to information collected by:
- Us offline or through any other means, including on any other means, including on any other website operated by Quest Academy or any third party (including our affiliates or subsidiaries); or
- Any third party (including our affiliates and subsidiaries) including through any application or content (including advertising) that may link or be accessible from the website.
Please read the policy carefully to understand our policies and practices regarding your information and how we will treat it. By using this Website, you consent to this privacy policy. This privacy policy may change from time to time and without notice. Changes to this privacy policy become effective on the date they are posted and your continued use of the Website after any changes to these privacy terms will signify your agreement to be bound to them.
Web Beacons
We may also use a technology called Web Beacons to collect general information about your use of our Website and your use of emails. This information we collect by Web Beacons to collect general information about your use of our Website and your use of emails. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails. Our Web Beacons are not used to track your activity outside of our Website. We do not link NPI from Web Beacons to PIII without your permission.
Automated Information
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the internet, your Internet Website provider name, web browser type, type of mobile device and computer operating system. We use all of this information to analyze trends among our Users to help improve our website.
Google Ad and Content Network Privacy Policy
Google, as a third party vendor, uses cookies to serve ads on our website. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We also use Google Signal. When Google users have ad personalization enabled, Google Signals collects information about how they use the various devices with Google accounts. The data produced by Google Signals is reported via Google Analytics.
This allows a school to:
● Run remarketing (Google’s term for “retargeting”) campaigns across a person’s
various devices.
● Better understand how users engage with sites and apps on different devices.
● See more accurate data on how many users it has (rather than the number of
devices)
Users can opt out of Google Signals through their Google Ad Settings. For more information please visit https://safety.google/privacy/privacy-controls/
Contact for Marketing & Information Purposes
By not opting out of the first and subsequent text messages from Quest Academy, you expressly consent and authorize Quest Academy to contact you at the phone number and email address used for registration, including by email, automatic telephone dialing system, text message, or artificial voice or pre-recorded message, to provide recurring promotional material, informational material and notices of events from Quest Academy. You understand that standard message and data rates may apply to texts, and that you can reply STOP to a text message to end all further text messages or reply to text messages to receive answers to questions.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Quest by contacting us here:
Email: info@questacademy.org
Phone: 847.202.8035
Security of your Personal Information
Quest secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Thirteen
Quest does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Changes to this Statement
Quest will occasionally update this Statement of Privacy to reflect company and customer feedback. Quest encourages you to periodically review this Statement to be informed of how Quest is protecting your information.
Contact Information
Quest welcomes your questions or comments regarding this Statement of Privacy. If you believe that Quest has not adhered to this Statement, or if you have questions about this Statement of Privacy, please contact Quest at:
Creative Children’s Academy
DBA Quest Academy
500 North Benton Street
Palatine, Illinois 60067
Email Address: info@questacademy.org
Telephone number: 847.202.8035
Effective as of April 1, 2026.
